What are the Hours of Operation?

Modified on Wed, 23 Mar 2022 at 04:11 PM

The purpose of Hours of Operation is to show a provider's personal working hours at different facilities. It is important to note that the indicated hours are not necessarily the facility's hours;  instead, they are the hours that the provider will be working at a particular facility.


The colored icon indicates the status of the provider, according to the schedule they’ve provided to RateMDs. It can display one of the following four statuses:

  1. Opening soon (ie. within 1 hour)
  2. Open
  3. Closing soon (ie. within 1 hour)
  4. Closed

Always call the clinic to confirm the provider’s availability. 



If the provider works at more than one facility, they may add different hours for when they are working at a particular facility. You can click and scroll through the different facilities to see all of the hours for your provider.



These hours are added by the provider/clinic; however, we recommend that you always contact the clinic directly to confirm availability and book your appointment accordingly.


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