Enhanced Profiles: Supporting the digital patient journey

Modified on Fri, 11 Oct at 3:54 PM

IN THIS ARTICLE

Tips and Best Practices

Frequently Asked Questions

Introducing RateMDs' Enhanced Profiles

Exclusive to all Promoted and Promoted+ subscribers, the Enhanced Profile is a refreshed layout of your profile that aims to provide a new experience for patients to discover, engage, and connect with you throughout their digital healthcare journey.

With Enhanced Profiles, you can:

Amplify your personal brand and establish trust by showcasing what makes you unique
Boost patient engagement with clear, easy-to-navigate features that highlight your ratings, credentials, accepted insurance, and contact information
Make a lasting impression by setting your profile apart from the competition

Our user testing revealed that patients found it 2x easier to find key contact information such as the provider’s facility location, contact information, and office hours on Enhanced Profiles compared to the basic free profile.

View a demo profile here

What's New

Prioritizing Patient Conversions

It’s easier than ever for patients to connect with your clinic, right from your RateMDs profile. Whatever platform patients use to view your profile, your contact information and appointment booking options are prominent and in-view through 100% of a patient’s session. Booking with your clinic is only a click away.

Supporting Patient Research

Patients can now view and interact with information for each of your practice locations, including your weekly schedule and the clinic’s branding, address, phone number, and website. Your office hours update in real-time on your current status and weekly schedules let patients know when and where they can reach you.

Make Your Profile an Extension of Your Clinic

Tips and Best Practices

Practice branding: improve your practice's branding by uploading facility logos for each of your locations. These logos are displayed next to each of your locations. Need help with updating your facility details? How-to's are linked here.

Update profile info: Keep your biography and credentials up-to-date to provide better insights into you and your practice. Need help with updating credential details? How-to's are linked here.

Clinic hours: Review your practice location details and weekly schedules to ensure they are up-to-date. This helps to better inform patients where and when to reach you for their next appointment. Need help with office hour updates? How-to's are linked here.

Frequently Asked Questions

How do I get the Enhanced Profile?

Can I disable the Enhanced profile?

Absolutely, it’s your call! You can revert to a standard profile layout by contacting your dedicated account manager directly, calling us at 1-888-201-6521 or email us at support@ratemds.com.

RateMDs by the Numbers

RateMDs.com is North America’s first doctor rating site and welcomes millions of monthly users looking to discover, engage and connect with quality, local healthcare. With 2M+ provider profiles, thousands of clinic profiles and 5M+ patient ratings of, RateMDs continues to be a critical stop on the digital patient journey.

Decision influence: 81% of surveyed users said their decision to book an appointment is strongly influenced by the information available on RateMDs.
Provider change: 66% of surveyed users are likely or very likely to change doctors based on what they read on RateMDs.
Referral requests: 42% of surveyed users are likely or very likely to request a referral to a different doctor based on the information they see on RateMDs.

* The above survey results are based on user research conducted by RateMDs; n=800

Get in Touch

Ready to distinguish and show off your practice? Give us a call at 1-888-201-6521 or send us an email at support@ratemds.com to upgrade to an Enhanced Profile.