How do I update my providers' practice information?

Sometimes there may be outdated facility information on your profile that needs to be updated.

Keeping your facility and contact information (phone number, website, and clinic address) up-to-date will help current and potential patients better find your providers.

Make sure you have created a user account and have claimed your providers' profiles, this will allow you to access and update their profile information. 

To update a facility/location address:

1. Login to RateMDs.
2. Click ‘Facilities’ on the left sidebar. 
3. Click 'Edit' to the facility/location you wish to update.
4. A pop-up will appear. Click 'Update' beside 'Name & Address'. located at the bottom of the pop-up window.
5. Make necessary address changes, and click 'Submit Request'. You will be asked to attach a piece of identification along with your facility/location update request.

Please make sure the ID you submit is an invoice/bill, medical/business license, facility ID card, or piece of mail with the facility name and address on it. You are welcome to block off any sensitive information. We do not accept pictures of the facility, business cards/brochures, screenshots of websites, or notepad headers.

Once we have verified your request, which may take up to 3 business days, the changes will be made to your profile.