We understand that there are occasions when you may need to edit your own rating or have it deleted.
Scenario A - You have a user account and were logged in to submit your rating
To edit the stars of your rating:
Log in to RateMDs.
Click on the user account icon located at the top right-hand corner, followed by "My Account".
Click on "Rating" on the left sidebar.
Here you will see all the ratings you have submitted while logged in to your account. Simply click on the desired number of stars, this change will be auto-saved.
To delete your rating:
Follow steps 1-3 of the above instructions.
Click on the "Delete" button located just below the submission date of the rating. And confirm deletion.
Scenario B - You do not have a user account or did not log in to submit your rating
1. Rating Receipt
If you do not want to log in to submit a rating for your healthcare provider, opting in for a Rating Receipt is the best way to easily and quickly have your rating edited and/or removed.
2. Rating Removal Request Form
Fill out this Rating Removal Request Form and our team will get to it as soon as they can.
3. Rating Flag
Flag your rating using the same device you used to submit the rating. Indicate in the pop-up window that you are the original poster and you wish to edit or remove this rating. For rating edits, include the exact information you would like to be edited. All flagged ratings will be reviewed by our team and ratings that are in violation of our policies will be removed. Generally, the turnaround time is 3 business days.
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